V2Biz provides a comprehensive range of services that cater to all your outsourcing needs. The range of service offerings span domains and are backed-up by 24x7 Voice, Web Chat and email support.

Sales and Marketing

V2Biz provides end-to-end services for sales and marketing processes. V2biz has developed competence in various platforms that aid sales and marketing. The key focus of this service is on:

• Channel Selection
• Cross Channel Merchandising
• Internet Marketing

Sales and Marketing Service Overview

Transaction / Order Processing

V2Biz provides end to end services for transaction / order processing processes. “V2biz Lite” workflow seamlessly integrates your orders from multiple channels / mediums and reduces service delay / errors. The transaction processing services include:

• Order Consolidation
• Order Verification
• Risk Management
• Payment Processing
• Order Closure and Vendor Management

Transaction / Order Processing Service Overview

Customer Care

V2Biz's multi-medium customer care is provided through phone, chat and email. V2biz has competence is using Skype and Live Person to develop a cost-effective and innovative customer care solution for its clients. V2biz Customer Care services include:

• Pre-Sales Customer Management
• Post-Sales Customer Response management
• Customer Relationship Management
• Dispute Resolution

Customer Care Service Overview

Finance & Accounting

V2biz helps keep your book of accounts, tax and manage your business management information system. V2biz integrates your inventory management, order management with your existing accounting system (QuickBooks etc). This enables you to track comprehensive business metrics. Our finance and accounting process services include:

• Billing Services
• Accounts Receivable
• Accounts Payable
• Accounts Reconciliation
  
• Book Keeping
  
• Tax Accounting
  

Finance & Accounting Service Overview